Missing web part and features in office 365

Many office 365 users face the issue that the root SharePoint site not showing all the web parts and features but these features and web parts are available in other site collections of the same tenant except the root site like http://mstalk.sharepoint.com.

This happen mostly when you setup a new tenant and try to add web parts on the pages and come to know that some most common web parts like Content Edit or script editor missing.

Office 365 missing web parts

Do not try to activate different features, this is because custom scripts are disabled on root site collection for security reasons and due to that Script Editor, Content Editor web part and many other web parts or features are not available where user can add custom scripts. Follow the below steps to active the custom script.

You need to be have the global admin permissions for SharePoint on your tenant. Go to SharePoint admin center (URL will be: https://tenantName-admin.sharepoint.com) and click on settings.

Office 365 SharePoint Admin Panel

Scroll down the settings page and you will the Custom Script section. Allow both options to enable scripting on the site collection as shown in below picture, this will allow user to have missing web parts and features on all site collections.

Office 365 SharePoint Custom Script

If you check the instructions, its mentioned that it will take 24 hours to enable custom script on your tenant which include all site collections and OneDrive.

But who have that much time and in most of the cases no one wants to enable it for all site collections.  So, if you can use below PowerShell script to enable custom script on single site collection with immediate effect.

Set-SPOsite <SiteURL> -DenyAddAndCustomizePages 0

The PowerShell script take few seconds to complete the execution. Once the script is completed, you can see the all the missing web parts are visible. Now you can also compare the first screenshot and below one for the different. I will be sharing complete list of missing features and web parts in next section.

Office 365 SharePoint Add Web part

Site features not available

Below is the list of site features which are not available when custom script is set to prevent from users.

  • Save Site as Template
  • Save document library as template
  • Solution Gallery
  • Theme Gallery
  • Help Settings
  • HTML Field Security
  • Sandbox solutions
  • SharePoint Designer(Create Form and Custom Action will no longer work.)

Blocked File Types:

  • .asmx
  • .ascx
  • .aspx
  • .htc
  • .jar
  • .master
  • .swf
  • .xap
  • .xsf

Web parts not available

Below is the list of web parts which are not available when custom script is not allowed:

Web part category Web part
Business Data Business Data Actions

Business Data Item

Business Data Item Builder

Business Data List

Business Data Related List

Excel Web Access

Indicator Details

Status List

Visio Web Access

Community About This Community

Join

My Membership

Tools

What’s Happening

Content Rollup Categories

Project Summary

Relevant Documents

RSS Viewer

Site Aggregator

Sites in Category

Term Property

Timeline

WSRP Viewer

XML Viewer

Document Sets Document Set Contents

Document Set Properties

Forms HTML Form Web Part
Media and Content Content Editor

Script Editor

Silverlight Web Part

Search Refinement

Search Box

Search Navigation

Search Results

Search-Driven Content Catalog-Item Reuse
Social Collaboration Contact Details

Note Board

Organization Browser

Site Feed

Tag Cloud

User Tasks

Also visit Allow or prevent custom script for more details.

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Adnan Amin
Adnan is two time SharePoint MVP (Most Valuable Professional) with over 12 years of extensive experience with major expertise on SharePoint Server, Office 365, .Net Platform and Microsoft BI. He is currently working SharePoint Architect at FMT Consultants. He is MCT Regional Lead for Pakistan Chapter since 2012. He is working on SharePoint for past nine years and worked on different intranet/intranet solutions for private & govt. sector majorly in Gulf region, which include OOB and customized solutions. He is a trainer, technology evangelist and also speaks in community forums.

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